BodyBoost Physio: Your Most Frequently Asked Questions
- Ravnita Rawal
- 13 hours ago
- 3 min read
Choosing a physiotherapist can feel overwhelming, especially when you’re dealing with pain, injury, or uncertainty about what your body needs. To make things easier, I’ve put together answers to the questions I’m asked most often in the clinic.
These are simple, clear explanations to help you feel confident before you even walk through the door.
1. Do I need a referral to see a physiotherapist?
No referral is needed. You can book directly whenever you’re ready. If your GP or specialist has recommended physiotherapy, you’re welcome to bring any notes or scans.
We also accept EPC/Chronic Disease Management Plans if you have one arranged through your GP.
2. What happens during my first appointment?
Your first session is all about understanding you. We’ll talk through your symptoms, your lifestyle, and your goals. Then we’ll assess how you move, identify what’s contributing to your pain, and begin treatment straight away. You’ll leave with a clear plan and practical steps to start improving.
3. What should I wear?
Comfortable clothing that allows you to move easily, activewear, leggings, shorts, or anything you feel relaxed in.
4. How many sessions will I need?
This varies from person to person. Some people feel better after 4 to 5 sessions; others benefit from a longer plan. You’ll always get an honest recommendation, no pressure, no unnecessary appointments.
5. Can I still exercise while I’m injured?
In most cases, yes. Movement is often part of the recovery process. We’ll talk about what’s safe, what to avoid, and how to keep your body active without aggravating your symptoms.
6. Do you treat chronic or long-term pain?
Yes. Many people come in after months or years of discomfort. Together, we work on understanding the root cause, improving movement patterns, and building confidence in your body again.
7. Can I claim through private health insurance?
Yes, if your fund covers physiotherapy, you can claim on the spot.
8. Do you see Work Cover, CTP, and DVA patients?
Yes. We regularly see patients under:
Work Cover (Workplace injuries)
CTP (Motor vehicle accident claims)
DVA (Department of Veterans’ Affairs)
If you’re covered under any of these schemes, bring your claim details or approval letter, and we’ll guide you through the process.
9.What conditions do you treat?
BodyBoost Physio treats a wide range of musculoskeletal (MSK) conditions, including:
Neck pain and stiffness
Lower back pain
Shoulder injuries
Hip and glute pain
Knee pain
Ankle and foot injuries
Muscle strains and ligament sprains
Tendon pain (tendinopathy)
Postural discomfort
Workplace‑related aches
Sports injuries
General movement or mobility issues
If it relates to joints, muscles, movement, or pain, we can help.
10.What types of treatment do you use?
Treatment is always tailored to your body and your goals. Depending on what you need, sessions may include:
Hands‑on therapy
Dry needling
Exercise‑based rehabilitation
Movement retraining
Posture and ergonomic advice
Strategies to help you manage symptoms between sessions
Everything is explained clearly so you always feel comfortable and in control.
11.What makes BodyBoost Physio different?
A calm, welcoming environment. A personalised approach. At BodyBoost Physio, we’re committed to providing care that truly supports you. We take the time to understand your concerns, your goals, and the way your body moves so your treatment feels personalised and purposeful. Our approach is grounded in clear communication, evidence‑based physiotherapy, and a genuine focus on helping you feel confident in your body again.
We look at the whole picture, not just the area that hurts, and work with you to create a plan that fits your life. Our aim is simple: to deliver high‑quality physiotherapy in a calm, supportive environment where you feel heard, understood, and well cared for.
If you’re unsure where to begin or have questions about your symptoms, we’re here to help.
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